Litigation Alternatives, Inc. is a full-service Alternative Dispute Resolution in Connecticut(CT)
Model Of Service - Neutral and confidential "Case Managers" process all matters submitted to Litigation Alternatives, Inc. with our goal being not only the proactive promotion of case settlement through the use of mediation and arbitration, but also "quality control" of the process, once agreed upon by the parties.
Quality Control - Issues encountered frequently involve the inclusion of all appropriate parties in a mediation hearing. This is particularly important when Workers' Compensation, co-defendants, co-plaintiffs or information regarding an additional lawsuit/s that likely will bear on the submitted dispute have inadvertently been omitted from the initial submission. Additionally, we endeavor to confirm that pre-ADR discovery is complete, make sure "out-of-town authority" is available when necessary and commence scheduling in an efficient and timely manner as soon as possible.
The goal of our Model of Service is twofold. By not allowing direct contact with the neutral mediators and arbitrators there is the creation of an "ethical barrier" between Hearing Officers and participating parties through our actions as confidential intermediaries. Accordingly, there is no appearance of impropriety in our procedures. In an arbitration setting, parties can rest assured that confidential pre-hearing agreements between them will not be disclosed to the arbitrator.
Secondly, particularly in mediations, by providing elements of "quality control" to the negotiation/facilitation process it becomes more likely that a true a settlement opportunity will exist when a case is mediated. It is therefore of critical importance that submitting parties provide the necessary information so that QC is complete when this is part of the service.
Administrative/Facilitation Model - When the parties have agreed to all conditions precedent to mediation or arbitration, the matter is scheduled and applicable paperwork generated as quickly and conveniently as possible.
*Binding Arbitrations - When the choice of arbitrator and/or other ground rules (high/low ranges, choice of IME doctor, etc.) have not been completely resolved at the time of submission, the case manager acts as a creative, confidential and neutral intermediary working with the parties in assisting them in reaching consensus on the outstanding issues.
Mediation - Depending on the facts of the dispute, the parties participating and the nature of the dispute, our case managers will use their collective experiences, expertise and knowledge of the goals of the mediation to help parties to pick a neutral mediator who will provide the best opportunity for settlement under the circumstances and facts of the dispute.
*When the choice of arbitrator is the major outstanding issue, Litigation Alternatives' policy is to try to act as a "filter" between adversaries so as to insure that arbitrators who are in fact acceptable to all parties, are not rejected simply because they were suggested directly by one party to another.
When the negotiation of a high/low ranges is the central issue, our case managers will work confidentially with both parties until either parameters have been agreed upon or negotiations break down.
ALL UNEARNED FEES ARE HELD IN ESCROW UNTIL SERVICES HAVE BEEN RENDERED.
For further information please call Robert Yolles or Linda Zipfel
at 860-521-8500/FAX-561-4533, link directly to our EMail on the bottom of this page or go to SUBMIT A CASE.